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© UNHCR/E.Denholm, December 2007

Crucial Support

Behind the scenes, UNHCR has several information resources that provide vital support to staff and also help people outside the agency, including governments, aid partners, academics and members of the public. Teams in our Field Information and Coordination Support Section provide two vital resources that UNHCR would find it difficult to operate without - maps and statistics. Another invaluable UNHCR resource, widely used inside and outside the organization, is the on-line tool, Refworld, which contains a vast collection of documents used to help make decisions on refugee status. We also maintain a repository of millions of documents, including electronic ones, in our Geneva archives. Also in headquarters, the Policy Development and Evaluation Service conducts valuable analysis and research. These are all small but key cogs in the UNHCR wheel.

Monthly Updates

Every month UNHCR London publishes an update on the latest news, events and publications from the UK and around the world.


UNHCR publishes a wide range of materials, including The Global Appeal and Global Report. 

For our publications and policy responses that focus on the UK please see our responding to policy section.

Asylum and the EU

Publications on the relationship between the European Union and refugee protection.


The leading source of information needed for taking quality decisions on refugee status.

Educational Resources

Education is vital to UNHCR's work,this section of UNHCR's website provides a wide range of educational materials, ranging from publications and posters to DVDs.


Numbers are important in the aid business and UNHCR's statisticians monitor them daily.

Sudan: A Perilous Route
Kassala camp in eastern Sudan provides shelter to thousands of refugees from Eritrea. Many of them pass through the hands of ruthless and dangerous smugglers.