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27 October 2005

Asylum study finds UK making progress

LONDON - A UN report on the UK's first instance asylum determination found that the Home Office is improving its processing of asylum claims but notes areas where the government can make further efforts to enhance the quality of its asylum decisions.

The UN refugee agency (UNHCR) has audited the Home Office's first-instance asylum decisions since mid-2004 at the invitation of the government under a project called the Quality Initiative (QI).

The UN's latest report on the Home Office's asylum system found that since the refugee agency's last update in March 2005, the government has worked to improve the quality of country information provided to caseworkers making initial asylum decisions, including making additional sources, including UN and NGO reports, available to workers.

"We are pleased the UK government is using the QI project to help assess areas within the first instance asylum processing system where improvements can be made to settle claims quickly and more accurately, saving taxpayers' money," said Bemma Donkoh, the refugee agency's country representative.

During February to August 2005, UN staff, working side by side with Home Office personnel in Croydon and Liverpool, sampled 2 percent of the asylum decisions each month and conducted feed-back sessions with government workers handling asylum claims.

"We believe that in this period of plummeting asylum claims, additional improvements can and should be made to further boost the quality of asylum claims determination," Donkoh said.

The Home Office has formally acknowledged the UN report and accepted most of its recommendations.

UNHCR's report noted instances when asylum claims - both well- and ill-founded - were unsoundly determined at the first-instance level. The UN report noted that in these cases, relevant laws and principles had been misapplied or misunderstood and found that country of origin information had not been properly considered.

"UNHCR is pleased the government recognises the need better support its caseworkers and undertake more skills development, as staff require more and better information about countries experiencing various forms of human rights abuse that may be causing people to flee," Donkoh noted.

"With the majority of asylum seekers in the UK arriving from Zimbabwe, Iran, Iraq, China and Somalia - countries experiencing frequent abuses of human rights and even conflict - people with well-founded asylum claims deserve speedy recognition and understanding and not the widespread scepticism they receive at the hands of the news media and some members of the public," she stressed.

The refugee agency said in its report that Home Office staff dealing with asylum should be accredited, and that it could work with the government to establish such a system.

"Based on the findings of the QI project to date, UNHCR believes that an effective accreditation scheme for caseworkers is the key to an overall improvement in quality," the UN's report noted.

The UN said that a fair and efficient asylum system should place equal emphasis on speed and quality, and stressed that case production targets for government staff should be kept at reasonable levels emphasising that decisions should meet or exceed quality standards.

Numbers of asylum seekers both in the UK and worldwide have fallen dramatically in recent years mainly due to greater stability despite continuing insecurity and human rights abuses in countries like Afghanistan, Iraq, and Somalia. The UK received just over 15,000 asylum claims in the first half of 2005, down 23 percent over the same period a year ago.

Media may call UNHCR's Peter Kessler, tel. 020.7759.8091

Download UNHCR's key recommendations and observations :

February - August 2005

March 2004 - January 2005


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